Transparent Pricing

Simple, transparent pricing

No setup fees. No monthly subscriptions. You only pay a small service fee when money moves — and only contributors pay it, not collection owners.

No setup feesNo subscriptionsNo hidden chargesCollection owners pay nothing

Contribution fees

What contributors pay

SarafuPay adds a small service fee on top of each contribution. Contributors see the exact total before confirming — collection owners receive the full amount.

Available at checkout

Mobile Money

Active

Service fee rate

3% of contribution

Minimum fee

TZS 300

Maximum fee

TZS 5,000

Charged to

Contributor

Collection receives

Full contribution

Processed via available mobile money, bank, and card channels.

Coming soon

Card Payments

Service fee rate

Coming soon

Minimum fee

—

Maximum fee

—

Charged to

—

Collection receives

—

Card payment support is planned for a future release.

How it works

Fees explained clearly

Collection owners pay nothing

Creating and managing a collection is completely free. No subscription fees, no setup charges.

Contributors see the total before paying

The service fee is shown clearly before contributors confirm. No surprises.

Collection balances are never reduced

Service fees are charged on top of contributions. Your collection always reflects what contributors intended to give.

Example calculation

Contribution fee example

Example: contributing TZS 10,000 to a collection.

Contribution amount

Credited to the collection

TZS 10,000

SarafuPay service fee

3% of TZS 10,000 (minimum TZS 300 applies)

+ TZS 300

Total charged to contributor

TZS 10,300

Collection receives

Full contribution, no deductions

TZS 10,000

Withdrawal fees

What collection owners pay to withdraw

A flat fee of TZS 2,000 applies per withdrawal request. The fee is added to the amount requested — you receive exactly what you asked for.

Withdrawal fee

TZS 2,000

Flat fee per request

Minimum withdrawal

TZS 10,000

Before fees

Processing method

Mobile Money

Mobile money · Bank · Card

Example: requesting TZS 100,000

Requested amount

Amount you request

TZS 100,000

Withdrawal fee

Added on top — deducted from your balance

+ TZS 2,000

Total deducted from balance

TZS 102,000

You receive

TZS 100,000

Withdrawal requests are manually reviewed before payout. See Withdrawal Policy for details.

Common questions

Pricing FAQ

Why does SarafuPay charge a service fee?

The service fee covers payment processing infrastructure, platform maintenance, and security. It allows us to keep SarafuPay running without charging subscription fees to collection owners.

Are fees deducted from the collection balance?

No. Service fees are charged separately to the contributor on top of the contribution amount. The collection balance always reflects the full contribution amount paid by contributors. Collection owners receive 100% of what contributors intend to give.

How long do withdrawals take?

Withdrawal requests are manually reviewed by our team. Most requests are processed within 1–3 business days. You will see a status update in your dashboard as your request progresses.

Create your first collection — free

No setup required. Your collection is live in under 2 minutes.

Create Your Collection